FAQ

The majority of the watch cases produced are made of stainless steel. However, other materials such as titanium or simple alloys can also be used. By default, materials for watch straps are made of genuine leather, synthetic leather with a leather inner coating, silicone, nylon or stainless steel. Watch glasses are mostly made of mineral or sapphire glass.

The information about the watertightness of watches leads to misunderstandings again and again, since the stated meter information is usually not very meaningful. Here are a few guidelines to help you use your watch and water correctly:

This information corresponds to the so-called ideal conditions. Waterproof watches also have weak points: Especially when jumping into the water and swimming, a higher water pressure can build up on the seals for a short time than the guaranteed pressure. Clocks that are cooled down after a long sunbath by jumping into the water are particularly at risk. The pressure when it hits the water surface in combination with the negative pressure caused by the cooling can lead to damage more quickly. The sealing elements wear off due to daily use, for example if improperly used. Shocks, high temperature fluctuations, sweat, but also perfumes or hand creams favor this.

We grant a two-year guarantee on wristwatches manufactured by us. When do warranty claims arise? Warranty claims arise as soon as there is damage or malfunction to the product that occurs within the warranty period. In such cases you have the right to rework or exchange the goods. Damage or malfunctions resulting from incorrect handling, use of force or natural wear and tear are excluded from the warranty.

All prices in USD (United States Dollar) Ex Works Hong Kong (SAR), incl. of packaging (bubble bags & Export Air Freight Carton) Branding of watch dial and case back included in item price. Setup charge for dial branding: US$ 39.-/logo, printing color and model.

Special branding requirements are always possible and will be quoted on case to case basis after having received your art work.

With the final, approved watch drawing, the first down payment of 50% of the order value is due. After completion of the order and before the goods are dispatched, we require the final payment.

A simple bank transfer or payment via PayPal is possible.

Yes - ZEITMANUFAKTUR delivers to almost all countries in the world. Our Incoterms - Ex Works Hong Kong.

From a minimum order quantity of 500 wristwatches, regardless of whether it is WhiteLabel or PrivateLabel watches, we are also happy to deliver directly to your customers in the respective countries.